Singtel Mio screwed up my telephone line

I just learnt by accident last night that our telephone number 6385 6255 is DOWN. Wait, not even down, it doesn't exist!

Meanwhile, best to contact me via email:
fiona@cartoonlagoon.com.sg

or

the 'old' telephone number 6484 5226.


My regular customers will know that 6385 6255 is our 'new' telephone number and I've been paying for a call forwarding service from my 'old' telephone number 6484 5226 all this time. So people who had called the old number, were still able reach us.

Spoke to the SingTel customer 'care' officer and she said 6385 6255 has probably been replaced by SingTel Mio with another telephone number. She said I should be aware of this and I should call 'sales' to check this out.

Hey, I'm NOT even a SingTel Mio subscriber. They only talked me into giving me a FREE line, FREE installation of socket in exchange for me to have a freaking FREE trial. I had all this prior to my house move and nothing has changed. Both my old and new telephone numbers worked fine then. Why release it now?

Now, they've gone and FREED my telephone number 6385 6255 without even telling me. When I moved to my new place, they had checked and said something to the effect that they could see I had TWO telephone numbers. They would just install the FREE trial with 6385 6255.

Now, when you dial 6385 6255, all you will hear is:
"This is a SingTel announcement service. The number you just called is not in use. Thank you."

I foresee that this is only the tip of the iceberg as far as issues with the Mio crap are concerned. This IS the reason why I have not caved and signed any Mio package, even if it saves me some moolah. This is not funny at all. SingTel Mio, Fido, Kiddo, whatever, you had better re-instate back my telephone number ASAP and by the way, I'm not in the mood for you to pass the buck from one department to another.