So by now, you would perhaps have watched the viral video of a passenger who had been very rude and downright abusive to a Taxi driver. He had booked a cab from Chai Chee Avenue and was obviously in a very bad mood from the word go. He talked to the cabby like a slave driver with no respect or regard for another human being.
I am sure, judging from the online support gathered for the Taxi driver, that everyone who watched the video felt indignant that any passenger could ever act as if the cab driver owed him or her a living! Who talks to anyone like that?
Where is my bolster? I'd like to thwack that guy on his head. Give him a few thwacks in fact, Lent or not. It was obvious from his voice that he is a spoilt and obnoxious brat used to getting his own way. I'm sure now that he's been shamed (and perhaps hiding in a rabbit hole), he'll come up with some excuse that'll say he forgot to take his meds for the day or something. Or perhaps that he is a victim of divorced parents or was an abused child. Yeah, okay, whatever. Get a life. No one should be treated the way you treated that cabby. By the way, I think Cabby of the Year should go to that Taxi Uncle!
My trainer keeps emphasising to avoid conflict even when you are right. This Uncle really should get a medal for patience and professionalism! I know only ONE OTHER person who can beat that Taxi Uncle and that is my husband. I kid you not. I'm sure my husband would not only have given him that S$5 discount (as that uncle did) but also thank the abusive passenger and wish him a nice day too!
There is now more awareness of how tough it is being a taxi driver. Even as an office worker, we deal with all sorts of people. 90% of people are good. 5% are plain weird and I have no idea what to make of them. The obnoxious way the balance 5% behave, they could have come from another planet. It's just takes 1 nice person to make your day or it just takes 1 horrid person to ruin your day. The thing is, when you're a taxi driver, you are pretty much stuck in the car cabin with that horrid thing for a certain amount of time. The question is how much will you tolerate? I think I would have dropped that Chai Chee passenger in the middle of an expressway and wished him all the best in life. That Taxi Uncle really showed tolerance not many of us will ever have. He has probably had so many years of experience, he knew better than to get upset by this brat. That is something I will have to learn. As my husband's motto goes, 'One ear in, one ear out'.
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